British ambulance service creates video compilation of its non-emergency calls

By: Ems1 Staff

The service said it created the video to inform the public about when it is appropriate to call emergency services.

UNITED KINGDOM — A British ambulance service created a video showcasing some of the nonemergency calls its dispatchers received over the last year, in the hopes of reminding the public to only call for true emergencies.

The North West Ambulance Service (NWAS) in England said that 37% of the 999 (U.K. version of 911) calls it received in 2019 were for nonemergencies, and asked viewers to “help us help you” by only calling for situations that are life-threatening.

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